Accessibility
AWARDS SHOES S.R.L., operating under the Elvio Zanon brand, is committed to making the elviozanon.com website usable by as many people as possible, including people with disabilities.
REFERENCE STANDARDS
We use the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, as our reference, as referred to by European standard EN 301 549 and Legislative Decree no. 82 of May 27, 2022, which implements Directive (EU) 2019/882 on the accessibility requirements for products and services, as well as the Guidelines on service accessibility adopted by the Agency for Digital Italy (AgID) in implementation of Article 21 of the same decree.
WEBSITE STATUS
The website is updated frequently, and its content changes over time. Consequently, there may be elements that do not fully meet the requirements of the reference standards. Accessibility is a goal we pursue progressively: we address aspects reported to us or that we identify, and we update this page as we make improvements.
THIRD-PARTY COMPONENTS
Some parts of the service are provided by third parties and cannot be directly modified by us. This category includes the e-commerce platform and payment pages, the cookie consent banner and management panel, the online withdrawal function, and subscription forms for commercial communications. For these components, we refer to the accessibility documentation published by the respective providers and periodically verify their status with them.
REPORTS AND ASSISTANCE REQUESTS
If you encounter a barrier when using the site, or if you need information, content, or a feature that you cannot access, you can contact us. We will provide you with the necessary support and, where possible, the requested information by other means.
- Email: support@elviozanon.com
We commit to responding within thirty days of receiving the report.
IF THE RESPONSE IS NOT SATISFACTORY
If you do not receive a response within thirty days, or if the response is not satisfactory, you may report the non-compliance to the Agency for Digital Italy (AgID), the authority responsible for supervising service compliance under Article 21 of Legislative Decree no. 82 of 2022, through the reporting procedures published on the Agency's official website.
WEBSITE RESPONSIBLE PARTY
The elviozanon.com website is managed by AWARDS SHOES S.R.L., Via dell'Industria 14, 35020 Brugine (PD), Italy, VAT number 05539300284.
LAST UPDATE
This statement was last updated on August 16, 2026.